798bd's Privacy Policy
Learn in detail about 798bd's complete privacy policy — how your personal information is collected, used, and kept secure.
1. Introduction and Scope
798bd ("we", "our", or "platform") is a trusted online gaming and betting platform in Bangladesh. We place the highest importance on the privacy of our users. This Privacy Policy ("Policy") describes how 798bd collects, uses, stores, and protects your personal information.
This Policy applies to the 798bd website (https://798bd.cam) and all services under it. By using our platform, you are considered to have given your consent to the terms described in this Privacy Policy. If you do not agree with any part of this Policy, please refrain from using our platform.
2. What Information We Collect
798bd collects various types of information — some you provide directly, and some is collected automatically through your use of the platform.
2.1 Information You Provide Directly
Information you provide during registration and account management:
- Full name and date of birth (for age verification)
- Email address and password
- Mobile number (for communication and two-step verification)
- National ID or passport number (for KYC verification)
- Address and postcode
- Payment information (bKash/Nagad/Rocket account details, bank account details)
- Contact information provided via live chat or email
2.2 Automatically Collected Information
Information collected automatically when you use our platform:
- IP address and device information
- Browser type and operating system
- Time and duration of platform access
- User activity logs (game history, betting records)
- Information collected through cookies and similar tracking technologies
- Transaction history (deposits, withdrawals, and bonuses)
2.3 Information Collected from Third Parties
We may collect information from trusted third-party providers for the purpose of identity verification and fraud prevention. This may include identity verification services, payment processing partners (such as bKash, Nagad, Rocket), and anti-fraud service providers.
3. How We Use Information
798bd uses collected information only for lawful and specific purposes. The main reasons for using information are detailed below:
Service Operations
Creating and managing your account, processing deposits and withdrawals, providing gaming services, and ensuring bonuses and rewards are delivered.
Security and Verification
Age verification (ensuring services are for those 21 and above), identity verification (KYC), preventing fraud and money laundering, and ensuring account security.
Customer Support
Providing assistance through 24/7 live chat and email, resolving complaints, and answering your questions.
Improvement and Analytics
Improving platform services and user experience, identifying technical issues, and planning the launch of new games and services.
Communication and Notifications
Sending transaction notifications, bonus offers, information about important policy changes, and responsible gaming messages.
Legal Obligations
Complying with applicable laws and regulations, following the directions of regulatory authorities, and retaining information for legal disputes.
4. Cookies and Tracking Technologies
798bd uses cookies and similar technologies to improve your experience on the platform.
4.1 Types of Cookies
- Essential Cookies: Required to ensure the core functionality of the platform — maintaining login sessions, security verification, etc. These cookies cannot be disabled.
- Functional Cookies: Remember your preferences and settings (such as language preference, game settings).
- Analytics Cookies: Collect statistical data to understand platform usage patterns.
- Security Cookies: Used for fraud detection and account protection.
4.2 Cookie Controls
You can disable non-essential cookies through your browser settings. However, please note that disabling cookies may limit some functionality of the platform. Essential cookies are always active because the platform cannot function properly without them.
5. Information Sharing and Disclosure
798bd does not sell your personal information to third parties. However, information may be shared in the following specific circumstances:
5.1 Service Provider Partners
We work with trusted partners to deliver services. These include:
- Payment processing services (bKash, Nagad, Rocket, banks)
- Game software providers (Pragmatic Play, JILI, PG Soft, Spribe, Ezugi, Evolution Gaming, etc.)
- Identity verification service providers
- Technology infrastructure partners
These partners will only receive the information necessary to provide services and are required to comply with our privacy standards.
5.2 Legal Disclosure
We may share information with authorities in the following circumstances:
- In compliance with a court order or legal process
- To assist in investigations related to money laundering or fraud
- To prepare reports for regulatory authorities in compliance with applicable regulations
- In urgent cases of national security or public safety
Such disclosure is made only to fulfill legal obligations, and we always disclose only the minimum information necessary.
6. Information Security Measures
798bd has implemented industry-standard technical and organizational measures to keep your information secure.
Encryption and Encrypted Transmission
All data transmissions are secured by SSL encryption. Sensitive data (such as payment information and passwords) is stored using advanced encryption methods.
Access Controls
Only authorized personnel can access user information. All access is logged and regularly reviewed.
Two-Factor Security
Two-factor authentication (2FA) is available during login and transactions, providing an extra layer of protection for your account.
Regular Security Audits
We conduct regular security assessments and address vulnerabilities as soon as they are identified. We are committed to ensuring fair play.
7. Data Retention and Deletion
7.1 Retention Period
798bd retains your information for as long as necessary or legally required:
- Active account information: Retained while the account remains active.
- Transaction records: Retained for the long term in compliance with anti-money laundering regulations.
- Compliance records: Retained for the period specified under applicable law.
- Communication logs: Retained for a defined period to maintain customer service standards.
7.2 Account Closure and Data Deletion
If you wish to close your account, please contact us. Even after account closure, some information may need to be retained for a defined period due to legal or regulatory obligations. Once the retention period ends, information is securely deleted or anonymized.
8. Your Privacy Rights
As a user of 798bd, you have the following rights regarding your personal information:
Access
You can request a copy of your personal information stored with us.
Right to Rectification
You have the right to request correction of any inaccuracies in your information.
Right to Deletion
Where there is no legal obligation, you may request deletion of your information in certain circumstances.
Restriction of Processing
In certain circumstances, you may request that processing of your information be restricted.
Right to Object
You have the right to object to the use of your information for specific purposes.
Data Portability
You may request a copy of your information in a structured, machine-readable format.
9. Protection of Minors' Information
Information of Those Under 21
798bd provides services only to individuals aged 21 and above. Our platform does not knowingly collect information from minors. An age verification process is followed during registration.
If for any reason information from a minor is collected and comes to our attention, we will immediately close the relevant account and delete the information. If you believe a minor's information has been collected by mistake, please contact us.
10. Policy Changes and Updates
10.1 Policy Review & Updates
798bd may update this privacy policy from time to time. For any significant changes, we will:
- Post a clear notice on the platform.
- Send an update notification to your registered email.
- Change the "Last Updated" date at the top of this page.
If you continue using the platform after any changes, you will be considered to have agreed to the updated policy.
10.2 Third-Party Services
Our platform may include content from game software providers. These third-party services have their own privacy policies, and 798bd is not responsible for those policies. We always recommend that you review the privacy policy of any third-party service.
11. Contact Us
If you have any questions or concerns about this privacy policy, or wish to exercise your rights, please contact us through any of the following methods:
Your privacy is our top priority.
A secure and reliable platform — protected with SSL encryption.